For Banks »Banking Video Training Program»Core Training
Retail Banking Module -
Referrals You Can Bank On
 4 hour training (approximately 75 minutes of actual
video + time for discussion, brainstorming, skills practice, and implementation planning).
- Embrace a Referral Mindset
- Provide Premier Customer Experiences
- Promote Referrals by Planting Seeds
- Remove Barriers to Asking for Referrals
- Use the VIPS Method™ to Asking for Referrals
- Turn Referrals into Quality Introductions
- Create and Follow a Referral Action Plan
Course Preview
Course Materials
Leaders Kit for Retail Bank Training
- Coaching Guide
- 3 Traning DVDs
- Coaching Guide Review Audio CD - tips to deliver a more effective traning session
- Winning More Profitable Bank Customers Audio CD
- 3 Results Kits - For Your Leadership Team
- Unlimited Telephone Coaching with Bill Cates for your Program Facilitators
- And More!
Results Kit for Banking Professionals
Each participant receives a comprehensive set of training and reinforcement materials to insure solid implementaion and measurable results.
- Referral Success Guide(workbook and reference guide)
- The Referral Scripts Book for Retail Banking (to help them find their own words)
- The Introductions Journal (reminds them to ask for referrals and keeps them organized)
- Audio CD of the Video Traning - For Reinforcement
- Field Implementaion Guidebook
- Enrollment in Fast Start Program.
This training program has built-in reinforcement tools to help you keep the message alive and make sure you produce results!
| To get your FREE PREVIEW DVD or to order the
Referrals You Can Bank On™ Video Training Program contact Kevin Schriver
Phone: 800.488.5464 ... 301.497.2200..... Email: kevin@referralcoach.com
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